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Terms and Conditions

 

FindRFresh (FRF) is the owner of the brand findrfreshe.com and the website www.findrltd.com (”The Site”).

Customer Registration and Privacy Policy

The site provides for registration process to serve its Customer better and may now or in the future collect the following personally identifiable information to serve you better: a) Name including first and last name; b) email address; c) mobile phone numbers and contact details; d) Postal Pin code; e) Personal demographic profile like your age, gender, occupation, location, education, address etc., By completing the registration or placing an order, the Customer agrees to receive promotional and transactional communication, text messages, mobile notifications, phone calls and newsletters. The Customer can opt out by contacting the customer service at customercare@findrltd.com. We will never sell or provide your information
to third party companies or outside agencies for commercial purposes. However, the Site may contain links to other web sites that we do not manage directly such as Google Analytics used to understand and optimize users behavior. FRF shall not be responsible for the privacy policies of such external web sites.

Who Can Sign Up

Any person can sign up for services provided he or she is competent to enter into a contract. Section 11 of the Indian Contract Act, 1872 specifies that every person is competent to contract provided he or she has attained the age of 18 years, is of sound mind and not disqualified from contracting by any other law to which he or she is subject to.

Terms of Site access

FRF grants customers limited access rights for personal use on this site and not to download (other than page caching) or edit any portion of it.
The access to this site is for personal use of the Customer and not for any commercial use or to access its contents to collect and use of product listings, descriptions, or prices; any derivative use of this site or any use of data mining, robots, or similar data gathering and extraction tools. No portions of this site may be reproduced, duplicated, copied, sold, resold or otherwise exploited for any commercial purpose without express written consent of FRF.
Further no Customer is authorized to frame or utilize framing techniques to enclose any trademark, logo, or other propri￾etary information (including images, text, page layout, or form) on the Site without express written consent. Any unauthorized use automatically terminates the permission granted by FRF.

Pricing

Prices displayed for all the products on www.findrltd.com exclude GST. The prices of all products mentioned at the time of ordering will be charged on the date of the delivery except for fresh food products. In case fresh food prices are higher or lower on the date of delivery, additional charges will be collected or refunded as the case may be at the time of the delivery of the order.

Order Cancellation

A Customer can opt to cancel order within 1 hour for the order placed either online or by calling our customer service and receive refund of advance paid if any. This is not applicable for Express delivery orders since those are processed and shipped immediately.
FRF reserves the right to cancel any order if it suspects any fraudulent transaction by a Customer or breaches the terms & conditions of using the website.

Return & Refunds

FRF believes in Centum Customer satisfaction and “no questions asked return and refund policy” for issues relating to quality or freshness of its supplies. Given that the orders are lower in size and its hard to refund for cash on delivery orders in particular, the refunds will be applied to the subsequent shopping bills.

Customer Acceptance

I hereby agree upon:

  • To pay extra cost claimed by FRF in the case of redelivery due to wrong name or address or any other wrong information provided while booking order.
  • To use www.findrltd.com site to transact for lawful purposes in compliance with all applicable laws and regulation.
  • To provide authentic and true information in all instances and authorize FRF to validate the information provided at any point to time and reject registration if any details are found to be untrue wholly or partly.
  • To access the services made available on www.findrltd.com and to transact business at my own risk after using best and prudent judgement as a well-informed Customer.
  • That the delivery address provided is correct and proper in all respects.
  • That the product descriptions have been carefully checked before placing the order and agree to be bound by the terms and conditions of sale.
  • That there may be excess quantity when ordering a cut SKU of a particular product. For example, the Steak version of a particular fish may have some variance in the final weight, given the fact it is hard to cut a fish in to an exact weight without damaging the shape of the Steak piece.

Obligations of Visitor / Customer

I hereby unconditionally undertake not to use www. home.com for:
Disseminating any objectionable material, harassing, libelous, abusive, threatening, harmful, vulgar, obscene, or any unlaw￾ful activity.
To transmit material that constitutes a criminal offence or results in civil liability or otherwise breaches any relevant laws, regulations or code of practice.
To gain unauthorized access to other computer network systems. Interfere with any other person’s right to use or enjoyment of the Site.

Breach applicable laws.

  • Interfere or disrupt networks or web sites connected to the Site. Make, transmit or store electronic copies of materials protected by copyright without the permission of the owner.
  • To post customer review feedback in violation of this policy or right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s), and cause injury to any person or entity.
  • To post comments containing libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of “spam”. Not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any Customer feedback submitted on www.findrltd.com
  • To be solely responsible for the content of any Customer Feedback made and agree upon to indemnify FRF for all claims resulting from such Customer Feedback submitted.

Return & Refunds

FRF believes in Centum Customer satisfaction and “no questions asked return and refund policy” for issues relating to quality or freshness of its supplies. Given that the orders are lower in size and its hard to refund for cash on delivery orders in particular, the refunds will be applied to the subsequent shopping bills.